ace444 Terms and Conditions
Please read the following terms carefully before opening an account, playing games, placing bets, or using any service on this platform. By using any of ace444's services, you are considered to have accepted these terms.
General Terms and Conditions
This document serves as a legal agreement between ace444 platform and all its associated services and users. From the moment you begin using ace444's services — whether through the website, mobile app, or any other channel — you agree to comply with all the terms set out below.
ace444 reserves the right to amend or update these terms and conditions at any time. Updated terms take effect as soon as they are published on the website, and continued use of the service means you have accepted those changes.
For detailed information about ace444 as an organisation, please read our About Us page.
Eligibility and Age Requirement
All ace444 services are available to persons aged 21 and above only. Opening an account or using the service by anyone under this age is strictly prohibited.
2.1 Eligibility Criteria
- The applicant must be at least 21 years of age.
- All information provided at the time of registration must be truthful, accurate, and complete.
- It is the user's own responsibility to ensure there is no legal restriction in their location against using the ace444 platform.
- The same person may not create more than one account.
- The details used to create an account must belong to that person; registration under another person's identity is prohibited.
2.2 Verification
ace444 may request the necessary documents for identity verification at any time. If documents are not submitted within the specified period, the account may be temporarily suspended.
Account Security and Responsibility
It is entirely your responsibility to keep your ace444 account secure. Keep your login credentials (username and password) safe and never share them with any third party.
3.1 Account Use
- Each account may only be used by the account holder themselves.
- If unauthorised access to the account occurs, ace444 must be notified immediately.
- The relevant user is responsible for all activity carried out through the account.
3.2 Prohibited Activities
- Using bots, scripts, or automated software to place bets or operate games.
- Exploiting technical vulnerabilities of the platform to gain an unfair advantage.
- Selling, transferring, or renting an account.
- Using the platform for money laundering or any other illegal financial activity.
Deposit, Withdrawal and Payment Policy
Specific methods and limits apply when depositing and withdrawing funds on ace444. All transactions are conducted in Bangladeshi Taka (৳).
4.1 Deposit Methods
The minimum deposit on ace444 is ৳200. Accepted methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, and other major commercial banks).
4.2 Withdrawal Policy
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawal methods are the same as for deposits — bKash, Nagad, Rocket, Upay, and bank transfer.
4.3 Transaction Verification
- The payment account used for deposits and withdrawals must be in the name of the registered ace444 account holder.
- For suspicious transactions, ace444 may request additional verification.
- ace444 reserves the right to reject or suspend any transaction where there is concern of a policy breach.
Bonuses and Promotional Offers
Each bonus offer on ace444 is subject to specific terms and conditions. By accepting a bonus, you are considered to have agreed to the associated terms.
5.1 Welcome Bonus
A 120% bonus is available on the first deposit at ace444, up to a maximum of ৳10,000. The bonus amount must meet a 15x wagering requirement before withdrawal. For example: a ৳1,000 deposit earns a ৳1,200 bonus, making the total balance ৳2,200; before withdrawing this bonus, ৳1,200 × 15 = ৳18,000 must be wagered.
5.2 General Bonus Terms
- Winnings earned from bets placed with bonus funds must meet the wagering requirement before they can be withdrawn as cash.
- Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
- ace444 may cancel or modify any bonus at its discretion, particularly in cases of policy violations.
- Bonuses are for genuine players only — if an attempt is made to gain automated or strategic advantage, the account may be closed.
5.3 VIP Programme
ace444's VIP programme has three tiers: Bronze, Silver, and Gold. The Bronze tier offers up to 0.5% cashback on weekly net losses, the Silver tier 1.0%, and the Gold tier 1.5%. Progression to a higher tier depends on activity on the platform.
Betting and Gaming Rules
All sports betting and casino gaming on ace444 is conducted under specific rules. These rules have been established to ensure a fair and transparent environment.
6.1 Betting Terms
- Once a bet has been finally confirmed, it cannot be changed.
- ace444 reserves the right to cancel bets placed on the basis of odds or information displayed incorrectly due to a technical error.
- In live betting, bets placed after the outcome of an event has been determined are not accepted.
- Placing bets on the same market from multiple accounts is prohibited.
6.2 Casino Games
The results of slots, live casino, and other games are determined by a certified Random Number Generator (RNG). ace444 has no direct influence over game outcomes.
6.3 Disputes Over Results
If you have a dispute regarding any result, contact ace444's support team within 24 hours via live chat or email. ace444's decision will be considered final.
Personal Data and Privacy
ace444 is committed to protecting users' personal data. Full details of how data is collected, stored, and used can be found on our Privacy Policy page.
7.1 Purposes of Data Use
- Account verification and management.
- Transaction processing and fraud prevention.
- Improving service quality and providing customer support.
- Meeting legal obligations.
7.2 Data Protection
All sensitive data on ace444 is protected by SSL encryption. Personal data is shared with third parties only where required by law or as an essential part of service delivery.
Responsible Gaming Policy
ace444 believes that gaming is a form of entertainment — not a solution to financial problems. The platform therefore encourages all users to play responsibly.
8.1 Setting Limits
- Users can set their own deposit, bet, and loss limits.
- Through the self-exclusion feature, accounts can be closed for a specified period.
8.2 Support
If you are experiencing any problem related to gaming, contact ace444's 24/7 live chat support team in Bengali or English. For detailed guidance on this topic, see our Responsible Gaming page.
Account Closure and Termination
Users may request closure of their account at any time via live chat. ace444 may also close accounts under certain circumstances.
9.1 Reasons for Account Closure by ace444
- Serious breach of these terms and conditions.
- Evidence of fraudulent or dishonest activity.
- Submission of false identity or documents.
- Operating multiple accounts.
- Bonus abuse or exploitation of system vulnerabilities.
9.2 Remaining Funds
Any legitimate funds in the balance at the time of account closure will be returned to the user provided no policy breach has occurred. Funds may be held during an ongoing investigation.
Limitation of Liability
ace444 always strives to maintain the quality of its services. However, ace444 cannot be held responsible in the following situations:
- Temporary service disruption caused by technical errors or server outages.
- A bet or game being left incomplete due to loss of internet connection.
- Account credentials reaching a third party due to the user's own negligence.
- Delays or problems caused by third-party payment gateways.
ace444's maximum liability will in no circumstances extend beyond the value of the transaction in question.
Dispute Resolution and Contact
Any complaint or dispute relating to ace444's services should first be directed to our support team for resolution. ace444 provides support 24 hours a day, 7 days a week via live chat and email in both Bengali and English.
11.1 Complaints Process
- After a complaint is submitted, ace444 will review it as promptly as possible.
- Additional information or evidence may be requested if necessary.
- ace444's final decision will be communicated to the user in writing.
11.2 General FAQs
For answers to common questions about our services, visit our FAQ page — there you will find answers to the most frequently asked questions about deposits, withdrawals, bonuses, and accounts.
Completeness and Applicability of Terms
These terms and conditions constitute the entire agreement between ace444 and the user and replace any prior oral or written discussions. If any part of the terms is found to be invalid or unenforceable, the remaining parts will continue to be effective.
ace444 considers the Bengali version of these terms and conditions to be authoritative. In the event of any ambiguity in translation, the Bengali text will be final.
These terms govern the relationship between ace444 users and ace444. By complying with the terms, you will have access to gaming and betting in a secure and fair environment on ace444.